Mission, Vision, and Our Core Programs

Rebranding and Expansion

With the misconception from the people, especially from larger markets such as industrial companies and Health Maintenance Organizations (HMO) that the Santiago Medical Clinic and Diagnostic Center was not a fully operational hospital, it was incorporated and renamed as St. James Hospital Inc. in 1993. Shortly after the hospital's rebranding, people began to flock to the hospital to avail medical and healthcare services. Likewise, industrial and multinational companies within the area approached the hospital to become the healthcare and health examination provider of their employees, while HMOs themselves applied for the hospital's accreditation of their packages. Seeing the demand for additional rooms, facilities, and services, the management of St. James Hospital Inc. initiated a series of expansions over the years. The hospital also hired additional healthcare and administrative staff for more efficient services. Recognizing the hospital's commitment to give comprehensive healthcare services at the highest standards, the Department of Health elevated the status of St. James Hospital Inc. from a secondary level general hospital to a tertiary (second-level referral) general hospital in 2003.

First expansion of the hospital: The first wave of expansion at St. James Hospital started in 1996. From its original building, the hospital was renovated and expanded to where the billing section is currently located. The hospital also acquired additional medical equipment during this period of expansion which included the installation of an ultrasound machine. At that time, it was rare to acquire an ultrasound machine for a provincial private hospital. Meanwhile, the current Pharmacy area used to be occupied by the Laboratory and Radiology Departments, while the hospital's Pharmacy was previously located at the current emergency room.

State of the Art Facilities

For 25 years, St. James Hospital Inc. has been the standard of healthcare innovation in Sta. Rosa and its neighboring cities. Aside from quality healthcare services, the hospital has been leading in terms of acquisition of state-of-the-art facilities for faster and more efficient healthcare services to patients. For a long time, St. James Hospital Inc. was the only hospital in Laguna with a Computerized Axial Tomography (CT) Scan machine, which was acquired in 2001. On its 25th anniversary, the hospital continued to modernize its core diagnostic units, particularly radiological and laboratory services, by installing laboratory equipment (Vitros 5600) designed to work efficiently even under minimal operator intervention and produce faster, higher-quality laboratory results despite increased demands; and a new and more efficient Magnetic Resonance Imaging (MRI) machine (1.5 TESLA-Supercon) with advanced imaging techniques and more detailed scanning sequences.

On its 25th year, St. James Hospital continued to lead in healthcare innovation by further improving quality of services; by capitalizing on its most valuable assets - the hospital's doctors and employees - through incentives and continuous professional development programs; and by investing heavily in state-of-the-art facilities and modern technologies for faster and more efficient results and transactions. The hospital also brought its services to the community by establishing the St. James Community Clinic in Brgy. San Isidro, Cabuyao City, Laguna. To grace its 25th Anniversary, the hospital inaugurated its first satellite industrial clinic, the St. James Hospital Inc. LISP Industrial Clinic and Diagnostic Center at the Light Industry and Science Park in Brgy. Diezmo, Cabuyao City, Laguna.

Comprehensive Services

St. James Hospital Inc. has an extensive range of healthcare services from basic treatment to specialized medical procedures and ancillary services. Through the years, we continue to reinvent and innovate our craft with the provision of newer services, treatments, and medical procedures. The most recent specialized treatments and procedures offered by St. James Hospital include electroencephalogram (EEG) and stoma and wound care. To widen its reach, the hospital attempts to immerse with different stakeholders by establishing a community clinic and an industrial clinic and diagnostic center. The hospital also provides Continuing Professional Development (CPD) and other training programs for healthcare practitioners. Fortunately, the Department of Health (DOH) and other prestigious organizations both here and abroad acknowledge and reward the hospital's efforts by granting recognitions and accreditations to the hospital. Since 2003, the hospital has been accredited by DOH as a tertiary (second-level referral) general hospital. Moreover, the hospital has been a recipient of ISO 9001:2015 certificate since 2014. ISO 9001:2015 is an internationally recognized standard in providing services to clients.